FAQs

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Frequently Asked Questions (FAQ's)

  • Q - Is Shady Knoll Home a smoke-free facility?
    A - Yes it is!  Smoking is not permitted inside the facility. 
     
  • Q - Are there individual rooms available?
    A - Yes and No.  Depending on the census at the time, residents may or may not have an individual room.  It just depends on how many residents we have at the time. 
     
  • Q - Does your staff have any on-going training?
    A - Yes.  Our staff has yearly state certified continuing educational training.  See our About Us page on specific training they receive.   
     
  • Q - How are medications monitored?
    A - Our trained staff distribute resident medications four times daily or as needed to our residents.  These medications are prescribed medications by our local medical doctors and filled by our local pharmacy. All medications are locked in a secure area. 
     
  • Q - How are medical emergencies handled?
    A - We use Burnett Medical Center which is located within two blocks from our facility. 
     
  • Q - What are your payment arrangements?
    A - There are two main ways that individuals pay.
    1.  Privately.   Residents or loved ones privately pay for the residents stay.
    2.  Subsidized programs through the county.  For more information on these subsidized programs, see the following links below:

    Polk County - Long Term Support through the Human Services Department
    Burnett County - Department of Health and Human Services. 
    Douglas County - Long Term Support Unit of the Human Services Department
     

 

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Last modified: 11/25/05